GDPR Data Policy
Mad About Macramé will only use your details for the following:
* Sending invoices
* Accepting payment
* Updating shipment details
* Shipping your order via Royal Mail
* Shipping your order via courier
Your details will NOT be used for the following:
* Marketing
* Advertising
* Any contact other than to discuss your order
* Passed on to third parties (unless necessary to fulfil your order)
Pictures provided:
All pictures provided by you (the customer) will only be used for advertising if permission has been given. Advertising will take place on the following platforms:
* Mad About Macramé Facebook Page
* Facebook Groups
* Instagram
* Etsy
* In my portfolio of work (this is shown at craft fairs and workshops)
* My website
By giving your permission you are allowing me to use the photo you have provided to advertise on the above platforms. If you do not wish for this to happen please decline this option when asked. If you are providing a picture of a child/minor and do not wish for their face to be shown please block this out prior to sending us the photo.
All details will be stored on file for six years as per HMRC six year tax receipts rule. Details kept are:
* Name
* E-mail address
* Postal address
Why I Need Your Information and How I Use It:
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I rely on a number of legal bases to collect, use, and share your information, which are needed to provide my services.
Such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use
Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy:
I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers:
If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws:
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
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Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right
How to contact me:
For purposes of EU data protection law, I Charlotte Yard, am the data controller of your personal information. If you have any questions or concerns you may contact me at madaboutmacrame@hotmail.com
Third party privacy details:
For Etsy privacy details please follow this link:
https://www.etsy.com/uk/legal/privacy
For payment privacy details please follow this link: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
For Facebook privacy details please follow this link: https://m.facebook.com/full_data_use_policy